Who we are

Our website address is: https://dmahajanstore.com

At D Mahajan Store, we value our customers and aim to provide the best quality products. Since we deal in food items, we follow a strict refund and return policy as outlined below.

Eligibility for Returns

We accept returns or exchanges only under the following conditions:

You received the wrong product.

The product was damaged during delivery.

The product was expired at the time of delivery.

Non-Returnable Items

For safety and hygiene reasons, the following cannot be returned:

Opened, used, or partially consumed products.

Products without original packaging and bill.

Products stored improperly after delivery (e.g., exposed to moisture, heat, or pests).

Timeframe for Returns

Customers must raise a return/refund request within 48 hours of purchase or delivery.

Requests made after 48 hours will not be accepted.

Refund & Exchange Process

To request a return or refund, please contact us at 📞 9855228000 or ✉️ info@mahajanstore.com

Provide your order number/bill and clear photos of the issue (damaged, wrong, or expired product).

Once verified, we will either:

Replace the product with a fresh one, OR

Issue a refund to your original payment method (if applicable).

Refund Timelines

Refunds (if approved) will be processed within 5–7 working days.

Actual timelines may vary depending on your bank/payment provider.

Store Purchases vs Online Orders

For store purchases, customers must bring the product and original bill to the shop for verification.

For online/phone/WhatsApp orders, customers must share proof (photos, invoice) for verification.

Contact Us

If you have any questions about our Refund & Return Policy, please contact us:

D Mahajan Store
Store Information
Opp. Shani Mandir, Shop No. 189, Near Golden Temple, New Ghanta Ghar Market, Amritsar, 143001
📞 9855228000
✉️ info@mahajanstore.com